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Over 100 years of combined experience
Services
BOC offers a wide range of services
Services we offer
BOC offers a wide range of services
Services we offer
Ophthalmic Equipment Repair Backed by Australian Technical Service
When ophthalmic equipment fails, patient flow, bookings, and clinical confidence can be affected quickly. BOC Instruments provides ophthalmic equipment repair, servicing, maintenance, installation, and relocation support for eye-care professionals across Australia.
Australian owned and family run, with more than 100 years of combined experience, BOC supports clinics with technical service across a wide range of ophthalmic products, including slit lamps, tonometers, diagnostic devices, consulting room equipment, and related systems.
Keep Your Clinic Running With Reliable Ophthalmic Equipment Repair
Equipment downtime is more than an inconvenience. A faulty slit lamp, tonometer, imaging system, or consulting room device can delay appointments, disrupt staff workflows, affect patient confidence, and create pressure on your clinical team.
For existing clinics, the challenge is often urgent. You may need fast fault diagnosis, clear advice on repair options, access to parts, preventive maintenance, or a temporary solution that helps reduce disruption.
At BOC Instruments, we provide ophthalmic equipment repair and ophthalmic equipment servicing Australia clinics can rely on for everyday operation, lifecycle support, and ongoing service continuity.
From emergency faults through to scheduled optometry equipment maintenance, our service team supports clinics with practical technical advice, service coordination, and experienced repair support.
Ophthalmic Equipment Servicing Australia Clinics Can Plan Around
At BOC Instruments, we offer a wide range of services to support the full life cycle of clinical equipment.
Read More About Services
Brands Serviced
BOC Instruments works with leading ophthalmic equipment brands and supports a broad range of products used across optometry and ophthalmology clinics.
Service availability can depend on the equipment type, brand, model, part access, warranty status, and service history. The BOC team can review your instrument details and advise on the most suitable next step.
Common service enquiries include:
- Slit lamp repair Australia clinics need for daily consulting room use
- Tonometer servicing for accurate pressure measurement workflows
- Optometry equipment maintenance for diagnostic and examination devices
- Repair support for selected ophthalmic instruments and systems
- Installation and setup support for equipment supplied through BOC
- Maintenance planning for clinics with multiple rooms or sites
Contact BOC with your brand, model, and fault details for service advice.
Turnaround Times
BOC understands that equipment downtime can affect appointments and practice flow.
Turnaround time will vary based on the type of equipment, the fault, parts availability, location, and whether workshop or on-site service is required. Where possible, the service team aims to assess the issue quickly and provide clear next steps.
For urgent repairs, clinics are encouraged to share:
- Equipment brand and model
- Serial number
- Description of the issue
- Any error codes or visible faults
- Clinic location
- Preferred service timing
- Photos or videos of the issue were useful
This helps the team assess the job faster and advise whether on-site service, workshop repair, loan equipment, or replacement options may be suitable.
Loan Equipment
For clinics that rely on key diagnostic equipment every day, access to loan equipment can help reduce disruption.
Where available, BOC may provide loan equipment while your instrument is being assessed or repaired. This can help clinics continue patient care, manage bookings, and avoid unnecessary delays.
Loan equipment availability can depend on product type, location, stock, and service requirements. The service team can advise on options when you book a service call.
Preventive Maintenance for Optometry Equipment
Preventive maintenance is one of the most practical ways to protect your clinic from avoidable disruption.
Scheduled optometry equipment maintenance can help identify wear, calibration issues, part concerns, or performance changes before they create larger problems.
BOC can support clinics with maintenance planning for:
- Independent optometry practices
- Multi-room clinics
- Ophthalmology clinics
- Day hospitals
- Research and teaching institutions
- Regional and remote practices
- Multi-site optical groups
For practice managers and owners, preventive servicing can also help with equipment records, operational planning, and budgeting across the equipment life cycle.
Installation and Relocation Support
Ophthalmic equipment must be handled, placed, and configured correctly to support clinical use.
BOC provides installation and relocation support for clinics setting up new rooms, moving equipment, refurbishing consulting spaces, or changing clinic locations.
Support may include:
- Equipment installation
- Room setup advice
- Safe relocation planning
- Consulting room layout guidance
- Workshop layout guidance
- Laboratory layout guidance
- Connection with compatible systems
- Post-installation checks
This helps reduce setup issues and gives your team a clear path from delivery to daily use.
Why Clinics Choose BOC Instruments
Australian Owned and Family Run
Work with a local company that understands Australian clinics, service expectations, and long-term supplier relationships.
More Than 100 Years of Combined Experience
BOC brings deep technical and product knowledge to equipment repair, servicing, installation, and maintenance.
National Service Support
Clinics across Australia can access service support from a team experienced in ophthalmic instruments.
Technical Service for All Products
BOC supports clinics beyond the initial sale, with service, repair, maintenance, and after-sales assistance.
Leading Ophthalmic Equipment Distributors
BOC supplies and supports trusted ophthalmic technology from leading global manufacturers.
Service Continuity
From installation through to repairs and ongoing maintenance, BOC supports the full equipment life cycle.
Service Areas
BOC Instruments supports eye-care professionals across Australia, with technical service capability in major cities and service trips available for remote areas.
Service support may be available across:
- Sydney and NSW
- Melbourne and Victoria
- Brisbane and Queensland
- Adelaide and South Australia
- Perth and Western Australia
- Hobart and Tasmania
- Darwin and the Northern Territory
- Canberra and the ACT
- Regional and remote clinics by arrangement
If your clinic is outside a metro area, contact BOC to ask about upcoming service trips or available support options.
Frequently Asked Questions
Do you provide ophthalmic equipment repair across Australia?
Yes. BOC Instruments provides ophthalmic equipment repair and service support for clinics across Australia, including major cities and selected regional or remote service areas.
What types of ophthalmic equipment do you repair?
BOC supports a wide range of ophthalmic and optometry equipment, including selected slit lamps, tonometers, diagnostic instruments, consulting room equipment, and other ophthalmic devices. Service availability depends on the brand, model, fault, and parts access.
Do you offer slit lamp repair in Australia?
Yes. BOC can assist with slit lamp repair Australia clinics may need for consulting room equipment. Contact the service team with your slit lamp brand, model, serial number, and issue details.
Do you provide tonometer servicing?
Yes. BOC provides tonometer servicing for selected devices. Regular servicing can support measurement consistency, equipment reliability, and long-term clinical use.
Can you provide loan equipment during a repair?
Loan equipment may be available for selected products, subject to stock, location, and service requirements. The BOC team can discuss options when you book a service call.
How long does ophthalmic equipment servicing take?
Turnaround times vary depending on the equipment, fault, parts, location, and service type. Once BOC reviews your equipment details, the team can provide clearer advice on expected timing.
Do you offer preventive maintenance?
Yes. BOC supports preventive maintenance for optometry and ophthalmic equipment. This can help reduce avoidable downtime and support long-term equipment performance.
Can BOC relocate or install equipment?
Yes. BOC provides installation and relocation support for selected ophthalmic equipment, including consulting room, workshop, and laboratory layout guidance.
Do you service regional clinics?
Yes. BOC supports regional and remote clinics where possible, including regular service trips to selected areas. Contact the team to ask about upcoming service availability in your area.
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